Assessment Task 1 BSBWOR501B Manage personal work...
Manage personal work priorities
Submission details
The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
The candidate will demonstrate the ability to establish personal work goals. The candidate will also demonstrate the ability to set and meet work priorities.
Assessment description
Using a position description, you will set work goals and prioritise work goals. You will then develop two work plans to achieve two work goals. You are required to keep a journal containing your reflections on and explanation of the process ... Show more content on Helpwriting.net ...The KPIs must relate directly to the organization's stated goals. These are the metrics against which the organization will be driven to perform in order to measure its success over time. For example, if your organization's primary goals are to have the field engineer arrive at the customer site as quickly as possible, complete the repair within the contracted time, and leave the customer completely satisfied, then you will probably be looking at KPIs reflecting Average Time to Respond (AVR), Mean Time to Repair (MTTR), and various other customer satisfaction metrics and indices.
How you will maintain performance under varying conditions and contingencies. Give specific examples.
When we work at Fri & Sat day night, we try to speak loud voice and
I ask my colleagues to speak slowly.
When we got some problems, such as customer complains. For example, one customer ordered one fish & chips. The special order from that customer was no chill, but one front staff didn't mention it to us. So we served it normally than the customer complained it. We told the staff who got that order to apology to the customer. We offered one soup to the customer during waiting new fish & chips. As result of that the customer accepted our prompted acts.
How, given your own personal strengths and weaknesses, you will capitalise on or minimise the effect of these personal traits in your work plans.
My strengths is that I am hard working person so my head chef give me more
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